Saving time in administrative tasks through AI

This training is part of the AI Generative Toolbox - ChatGPT & Co. programme  . This hands-on programme aims to increase the productivity of key business services (administrative support, legal, IT, marketing, finance, HR, project management, and customer support). It has been designed by passionate experts specialising in various fields, united by their expertise in Generative AI. The pool of trainers encompasses a wide range of skills, each bringing a unique perspective to maximise the impact of AI in your business.

The pedagogical scheme has been designed to provide participatory training during which participants practice and apply to their business cases.

At the end of the training, the participant will be able to:

• understand the impacts of AI on administrative roles
  
• utilise AI tools as levers to increase productivity (automation AI or assistance in handling time-consuming tasks)
  

PART 1 – Framework for the use of AI in Administrative Tasks

• Introduction to AI: Understanding the Origins, Opportunities, and Risks in Administrative Tasks

• Identify administrative tasks and processes that need improvement with AI

• To know the tools of generative artificial intelligence and how to use them in administrative jobs

PART 2 – Concrete application of AI in everyday life and analysis of practical cases

·  Introduction to the different tools, mastery of the art of prompting and exploration of use cases: 

• Writing professional writing (writing generation, improvement, synthesis, data extraction, etc.)

• Translation of content into multiple languages

• Phone call management

• Data collection and processing

• Creating Powerpoint presentations

• Intelligent search and collection of information

• Email management and organization

Administrative staff, secretaries, administrative assistants

• 3 hours in person
  

• Individual work
  

• 2-hour virtual class
  

Participants must bring their laptop.

Participants must have a ChatGPT Plus, GitHub Copilot, Microsoft Copilot (Android or iOS), Google Gemini, or open-source model account. The use of the free version could be limiting for some practical exercises.

Please be aware that the versions of the AI tools used may not always be operational or accessible during training sessions. The facilitators will adapt accordingly.

At the end of the training, participants will receive a certificate of participation issued by the House of Training.