Description
Objectives
At the end of this training, the participant should be able to:
understand and integrate the role and responsibilities of the manager
identify their management and leadership style
acquire methods and tools to lead their team on a daily basis
gain legitimacy
impose respect, assert themselves, know how to say things and be heard
know how to transmit the company's values and culture, and good practices
gain in relational ease and generate constructive relationships
manage behavior and emotions linked to tense and conflictual situations
Programme
Module 1: Taking on the role of manager
The concepts of leadership and management
Human interaction at the heart of management
The manager's missions and the evaluation of his or her own skills
The multiplicity of the manager's roles and their specificities
Module 2: Knowing your team and practicing appropriate management
Analysis of your own management style
Knowing and knowing how to use other
Knowing how to recognize and use the style adapted to each employee
Recognition of the power zones and identification of strengths and weaknesses in each zone
Evaluation of the relationship with employees
Identification of your position in relation to your team, your hierarchy and your colleagues
Module 3: Empowering and delegating
Delegating and empowering your team
Understanding the keys to motivation
Developing the autonomy and initiative of your employees
Knowing how to set objectives
Module 4: Mobilizing through positive communication
Basic rules of communication
The pitfalls of communication
Better communication with the DISC method
Individual interviews and their preparation
Methodology
An alternation of theoretical presentations, practical advice, application exercises, tests, role plays and experience sharing.
Target Audience
Anyone starting out in a team management role, or in the process of moving towards a managerial role.
Conditions
Course Material
The training material will be handed out at the beginning of the course and can also be downloaded free of charge via your portal the day before the start of the course (download the Client Portal User’s Guide here).
Location
L-1615 Luxembourg
Luxembourg
Sessions and schedules
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