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Description
Introduction
Embark on our Cloud Officer & Outsourcing Officer - Certified programme to gain comprehensive expertise in cloud computing and outsourcing management. Participants will grasp the roles, responsibilities, and compliance aspects, including CSSF Circulars 22/806, 20/750, and 21/769. Explore cybersecurity, risk management, and cloud security solutions. Understand outsourcing use cases and compliance implications, with practical examples.
Objectives
At the end of the course, the participants must be able to:
understand the role and responsibilities of the cloud officer / outsourcing officer
have an overview of the applicable circulars including CSSF Circular 22/806 and the domains covered in this circular. It will enable them to make their choices including gap analysis and remediation actions for conformity with this circular.
understand and demonstrate different service and delivery models of cloud computing
understand and demonstrate the risk management for outsourcing arrangements (ICT, cloud, and business process outsourcing)
understand and demonstrate security aspects and principles of cloud computing
practically manage the outsourcing operations
Programme
Role and responsibilities
Introduction
Definition
Cloud officer
Outsourcing officer
Responsibilities
Hierarchical structure
Compliance considerations (Circular 22/806 CSSF included)
Introduction
Applicable circulars
CSSF 22/806
CSSF 20/750
CSSF 21/769 (22/804)
Circular 22/806 domains
General principles (including sustainability (ESG))
Governance
Assessments of outsourcing arrangements
Framework
Outsourcing process
Requirements in the context of ICT outsourcing arrangements
Next Steps
Cybersecurity, policies, processes, and Risk Management
Introduction
Cybersecurity domains
Governance and strategy
Risk management
Basics of Risk Management
Risk management of the outsourcing arrangements (ICT, cloud and business process outsourcing)
Information security
Policy and processes
Identity and Access management
Cryptography
Examples of cloud security solutions
ICT governance
Business continuity management
Next Steps
Outsourcing and Technologies: Cloud Solution Providers (AWS & AZURE) and other outsourcing use case
Introduction to different service and delivery models of cloud computing.
Introduction to the cloud solution providers
AWS
MS Azure
Cloud solution providers
Security principles
How principles apply (Security options, data encryption…)?
Cascade outsourcing: Organisational and Compliance Aspects
Other outsourcing use cases: SOC, Hosting, Development, …
Compliance practical implications (Circular 22/806 CSSF included)
CSSF notification step by step
Alignment of the governance with the circular
Management body responsibility
Proportionality analysis
Outsourcing definition
Outsourcing policy
Outsourcing life-cycle
Outsourcing register
Contract management
Upgrade of existing outsourced functions
Critical or important functions (CIF)
Exit strategy and Business Continuity management
Service provider monitoring process – Outsourcing monitoring framework.
Target audience
Stakeholders (Information and communication technology (ICT) and Risk Management), e.g., (C)ISO, Risk Officer, Cloud Officer, Outsourcing Officer, Business Continuity Manager, Compliance Officer, Project Managers, Program Managers, Change Managers etc. in:
Credit institutions (LFS)
Investment firms (LFS)
Payment institutions (LPS)
Other Professionals of Financial Sector (PFS)
IFMs (Investment fund managers)
Post Luxembourg
Support PFS
Insurance firms
Conditions
Course Material
The training material will be handed out at the beginning of the course.
Exam
The knowledge acquired in the seminar will be validated through an examination. The examination is based on a MCQ questionnaire of around 30 questions. The required passing rate is 60%.
Certificate
At the end of the training, a certificate of attendance will be available either on your client account or on demand to the customer service.
Candidates who successfully complete the examination will receive the following certificate of completion co-signed by the ABBL: "Certified Cloud Officer & Outsourcing Officer"
Location
L-1615 Luxembourg
Luxembourg
Sessions and schedules
-
Mon 16.06.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Tue 17.06.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Wed 18.06.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Thu 19.06.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Fri 20.06.2025
09:00 to 20:00
10H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Mon 01.12.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Tue 02.12.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Wed 03.12.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Thu 04.12.2025
09:00 to 18:00
8H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
-
Fri 05.12.2025
09:00 to 20:00
10H
Cloud Officer & Outsourcing Officer - Certified programme
Chambre de Commerce Luxembourg
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