Description
Introduction
This training enables company managers and quality managers to improve process-based organisation through the international ISO 9001:2026 standard for quality management systems. The training focuses on ISO 9001 implementation.
Objectives
By the end of the training, participants will be able to:
Understand the benefits of management systems
Help companies understand ISO standards
Provide simple continuous improvement tools
Plan the implementation of an ISO management system
Programme
Key concepts: ISO certification, quality, environment, health and safety, process, procedure, documented information, records
Scope and context of the organization
Process mapping
Process sheet
Indicators
Implementation of ISO 9001 – quality management system
Planning
Strategy and objectives
Analysis of internal and external issues
Risk management
Management of operational processes
Service delivery and execution of work
Management of external providers (purchasing and subcontractors)
Human resources management
Infrastructure management
Control of internal and external documented information
Communication
Management of monitoring tools
Indicators
Internal audit
Customer satisfaction
Continuous improvement
Non-conformity
Corrective actions
Action plan
Target audience
ISO Management System managers; designated workers or process and department managers.
Conditions
Support de cours
-
Des supports de cours seront disponibles après les modules respectifs
-
Die Kursunterlagen werden nach den jeweiligen Modulen zur Verfügung gestellt
-
Course materials will be made available after the respective modules
Certificate
At the end of the training course, participants will be able to download a certificate of attendance issued by the House of Training from the Learner Portal.
Location
L-1615 Luxembourg
Luxembourg
Sessions and schedules
Would you like to stay up to date on our training offer?
Subscribe to our newsletter