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Description
Introduction
In today’s complex and dynamic risk landscape, technical expertise alone is not enough.
Successful risk managers must also master the art of human connection, influence, an adaptability.
This half-day training course is designed to enhance the essential soft skills that empower risk professionals to lead with confidence, communicate with clarity and drive better outcomes.
Through engaging activities and real-world scenarios, participants will explore the power of Emotional Intelligence in navigating uncertainty, develop persuasive communication strategies and sharpen their leadership and negotiation abilities.
From managing conflict to making critical decisions under pressure, this course provides the tools to thrive in high-stakes environments. This immersive experience will help participants lead with insight, influence and resilience.
Objectives
As part of the global certification program of the House of Training in Risk Management in banking, this course aims at:
- Enhancing Emotional Intelligence to improve interpersonal dynamics and team collaboration
- Building effective leadership and influencing skills tailored to risk environments
- Strengthening communication and persuasion techniques to drive stakeholder alignment
- Developing practical approaches to negotiation and conflict resolution
- Increasing adaptability in managing organizational change and uncertainty
- Applying critical thinking for sound decision-making in complex risk scenarios
Programme
Introduction and brief refresher of previous Certification modules
Emotional Intelligence, leadership & influence in risk management
Communication, persuasion and negotiation for Risk Managers
Conflict resolution, adaptability & change management
Decision-making & critical thinking in risk management
Conclusion
Target Audience
Banking professionals seeking an advanced risk management certification with 5 years + of experience in the financial industry.
Certificate
This module is part of the Risk Management Certification. To obtain their certificate, candidates must complete 11 days of training in Risk Management and pass the exam for each course.
More details here: Professional Risk Management Certification.
Conditions
Course Material
The training material will be handed out at the beginning of the course.
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